Frequently Asked Questions

Everything you need to know about your JockTribe experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like undergarments cannot be returned once opened.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring your chest and waist to ensure the perfect fit, as our athletic cuts may differ from standard retail sizing.

Are your materials sustainable?

JockTribe is committed to quality. We source premium, durable fabrics designed for performance, and we are actively increasing the percentage of recycled polyester and organic cotton in our seasonal collections.

Can I track my shipment?

Yes. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.